Kombucha to Confidence Coaching: How Jess West Rebuilt Her Life and Business | #217

Imagine waking up in a hospital bed, being told you have three days to live and that you’ll never work, live independently, or finish school again. For Jess West, that devastating moment became the turning point that changed everything.

In this inspiring episode of the Second Act Success Podcast, host Shannon Russell sits down with Jess to discuss her incredible journey from surviving a life-threatening car accident to creating a thriving business focused on mindset, mindfulness, and helping others share their stories.

Jess shares how she went from launching a kombucha company to founding Tresor House, an online business that empowers entrepreneurs to find their voice, start their podcast, and rewire their mindset for lasting success. Her story is about resilience, reinvention, and creating a second act that lights you up.

If you’ve ever wondered how to start over after life throws you off course, or if you’ve been holding yourself back from chasing a dream, this episode will inspire you to take that first step.

Key Takeaways:

• How a near-death experience reshaped Jess’s perspective on life, work, and fulfillment
• The journey from traumatic brain injury to thriving entrepreneur
• Why Jess left her successful kombucha business to build Tresor House
• How mindset shifts and subconscious reprogramming fuel personal and business growth
• Why starting a podcast can help you build confidence, share your story, and grow your brand
• Strategies for overcoming fear, limiting beliefs, and self-doubt
• How to step into your authentic voice and create a business aligned with your passion

SHOW NOTES:

https://secondactsuccess.co/217

Connect with Jess West:

https://tresorhouse.ca/

https://www.instagram.com/jessicalmwest

https://creators.spotify.com/pod/profile/feminineinitiate/

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Transcript

Second Act Success Career Podcast

Season 1 - Kombucha to Confidence Coaching: How Jess West Rebuilt Her Life and Business | #217

Episode - #217

Host: Shannon Russell

Guest: Jess West

Transcription (*created by Descript and may not be perfectly accurate) 

[00:00:00] When you survive a life-threatening car accident and are told you have three days to live, life can take quite a turn.

From being in a hospital bed to building a business with mindset and mindfulness at the core. This is my conversation with Jessica West.

Are you ready to quit your nine to five job and start a business of your own? Well, you're in the right place, my friend. Welcome to the second Act Success podcast. I am your host Shannon Russell, and my mission is to help you produce your best life. This podcast will teach you how to get from where you are now to where you want to be and how to build a business that fits your life and lights you up.

Let's get started.

Shannon Russell: Jess West. I'm so happy to have you here on the Second Act Success Podcast. Welcome. Thank you so much, Shannon. I'm 

Jess West: [00:01:00] so happy to be here and be on this side of the mic this time. Exactly. 

Shannon Russell: I know we had such a great chat when I guessed on your podcast.

, And I said, okay, I just have to have you here and dive into your story. 'cause you're just building such an incredible business and you just have so much to discuss. But let's take it back to the beginning. Why don't you tell me where your career first began? 

Jess West: So where I am today, it was really like a whole rollercoaster of a ride, which I'm sure is similar for many of us, right?

Yes. Life likes to take us on this journey. My original career path was going to be an accountant. So I was doing my bachelor's degree in accounting and right before I was going to graduate, I don't know if any of your audience is familiar with what happened in the accounting world.

Originally we had different designations that we can go into. My path was going to be certified management accountant. 'cause I really wanted to work with a team and like just help build businesses and be the accountant for the business. However, they [00:02:00] decided to combine all of the three designations into one.

The CPA, the certified public accountant, which meant that I then needed to do a whole bunch of tax classes, and the tax class was like. No, for me, so the thought of having to do it for another three years and that wasn't even the path that I wanted to go into, kind of left me wondering like, Hmm, what route do I wanna take?

Like is this really something that I wanna do and what can I do with, just like my business bachelor's degree, I wasn't really sure. Wondering if I should take a pause. I was working at a natural health food store at the time, and I had recently adopted a plant-based diet, and then I got offered a management position where they were going to pay for my education to become a holistic nutritionist.

Nutritionist. So then at that point I was like, okay, schooling is gonna go on pause. Let me pursue this because this is what is really fueling me right now and really lighting me up. Shortly after that, [00:03:00] I got into a serious motor vehicle accident. I wasn't expected to survive the next three days, so that totally put my life on pause.

When I woke up in the hospital, I was informed that I had sustained a serious traumatic brain injury, and because of that, I wasn't expected to complete my schooling, wasn't expected to go back to work. Wasn't expected to live independently for the rest of my life. And then it was like good luck with a social life because.

No one's really going to resonate with you after that. Mm-hmm. And so I had to return back home and live with my mom for the next three years because I was in full-time recovery completely out of the working world, the education world, and just in recovery. Mm-hmm. And so during that time, I was really starting to think like, okay, what is it that, , I wanna do now?

And at that point I was really [00:04:00] feeling like. I think I just want to maybe clean up my life a little bit because I was so close to finishing my bachelor's degree. I was maybe like six courses away. And so I finished it and because of that, I don't know if it's the same in the United States, but we have, .

It's called the Northern Ontario Heritage Fund, and this is a government funding program that allows, that assists new graduates to get jobs employment in certain organizations and they get like subsidized for that. And it's a year contract. So because I had recently graduated with my degree, I was able to get a contract position.

At my economic development corporation where I was then working with a whole bunch of entrepreneurs in the community, really networking in the community and meeting just incredible people and business owners. And so that really got me starting to think, huh, this is really cool. Maybe this is something that I could do.

So once that,, contract had ended, [00:05:00] I decided to start my own business. And that first business was a product-based business. It was brewing kombucha,. fermented tea. And the reason for that was, , because I was having the plant-based diet really into nutrition, obviously having a little bit of education and holistic nutrition.

So I was brewing it myself at home, sharing it with friends at that point. And then I thought, okay, I'm gonna start sharing this at the local farmer's market. And it just. Took off. Everybody loved it. I got so much support of the community and of course, because I had known and networked with a lot of entrepreneurs, I was able to scale it that way.

And so within two years I was able to scale it to 24 stores around my region in the north. I was the first kombucha business in North Ontario to exist basically. And so I did that for two years. It was really rewarding and I loved the network that it helped me form the experience that it got me to form everything.

Like it really fueled everything that I am [00:06:00] today, 

Shannon Russell: do you think that that gave you the confidence and like really helped you in your healing journey too, because at that point you were still healing from your accident? Is that right? 

Jess West: It really did help with the confidence.

It really did. And because I truly believe that one of the best forms of personal development is entrepreneurship because you really. Get to know yourself. When you're so focused on the results and when you recognize that, oh, like the results that I'm getting in my business, it's largely dependent on me, on my mindset, on how I could show up on my discipline, all of those things.

And so when that was like right in front of me, in addition, you know, at this point I had healed physically, and this was more like the. Like the kind of mental component and the discipline and how I can really like show up, right? Mm-hmm. And keep going. It was a lot of like, how much energy do I have too, because my energy was a little, like lower than too.

And it really started my journey because what I had realized was that. I [00:07:00] desperately wanted to be able to share the experience that I had had being so close to death, , having that transformation that I had had because I was originally told that I was gonna be a dependent for the rest of my life.

But then after the three year mark, I was able to. Regain my independence, go back to work full-time, complete my school year. Like really defy all of the limits that I was told from healthcare professionals. And so I felt like, , I really wanna share this with others, I started to notice, well, hang on a second.

I am actually scared. To speak up and share my own story. Even though I was having such success with the kombucha business and sharing the product, speaking in front of people, I had done a pitch competition for my business and one first place won $10,000 for my business, was able to do so many things, did interviews on the business and everything.

[00:08:00] And I loved, you know, being able to speak and share. But I recognize that, oh, but I'm not sharing what I'm actually passionate about and what I actually want to share with others, which is really just believe in yourself and let's go and make, you know the impact that we wanna make 

Shannon Russell: mm-hmm. 

Jess West: While we have the chance to be able to do it.

And so it was, it was noticing like, where's the resistance that I have within myself? To not wanna share my actual story to. Instead, what I noticed was that I was almost, in a way, like hiding behind a product or hiding behind something else. I had no problem to go out and speak about, you know, the benefits of the product or anything like that, but as soon as it came to my story, I would.

Kind of refrain. It was very interesting. And while I started to do all of that kind of introspection, this is when I really started to make the pivot in my business [00:09:00] again. , Because then when I started to recognize that, hold, hold on. I don't actually need anything to prove my worth. I don't need something to.

Tell me that I, my story is worthy of being heard or I'm worthy of sharing my story. And so once I started to recognize that, that's when I launched my podcast. I had published a book at that time and I started to do more speaking engagements, but just about me, about Jessica and her story and what she experienced, and that's really what led me to where I am today.

At that point, when I started to get momentum in my story, then I made the decision that, okay, it's time to let go of the product based business and really go full time into. Online world into speaking into sharing my truth because, , this is kind of taking more priority and it was getting busier at that point, whereas, you know, couldn't really manage both anymore.

And this is ultimately really my passion. And so that, that was my whole journey. 

Shannon Russell: ILI [00:10:00] Love the growth that you had throughout all of that because I think, and I've spoken to women on the podcast who have had. Physical limitations and accidents that, really shape them and how sometimes it does make you go back into your shell and, and hide away rather than go out and say, what can I create because I did overcome this and I wanna share this and inspire other people and you were able to do that, with both businesses. So it sounds like you were balancing both, you were creating your online business and your Jessica presence while you were running the product based business. How were you managing both at first, did you think you could handle both and maybe run both successfully or were you kind of dipping your toe into the online space to see if it would work first?

Jess West: Yeah, that's a great point. At first, I honestly thought that I was able to do both. I kind of thought I could do it all, and I was seeing other entrepreneurs who were, hosting events, for example, [00:11:00] so I don't know if you know of Barb, stage man, I believe her name is, she's the founder of, , the Perfume seven Virtues, that product line.

And she was like my inspiration with this because when I was working at the Economic Development Corporation, we actually hosted her into our local community to come and speak. Now she has a perfume line that she sources essential oils from. Countries that are facing war, like Afghanistan and third world countries a social enterprise. So she buys the supplies from the raw materials from there to be able to source their economics. So she goes and speaks about how the products are made, shares her story, shares her friend story, which was the inspiration behind the business. And it is, Amazing. It's incredible. And then she sh sells her perfume and her book after the event. So when I saw that, I'm like, oh, well maybe I can host events, sell my kombucha and share my story. So I thought the more that I grow my kombucha, maybe [00:12:00] then the more that I can grow. Me being,, asked to go and speak.

So I thought I could grow both together, but the more that I started to realize just how much work is involved in really scaling a product-based business, I was like, woo, for one, there's no way that I can do this on my own. I'd have to get investors and it have to become something so much bigger and I feel like there would be so much of my involvement in that.

I wouldn't actually really be able just to share. Yeah. And again, when I started to recognize that, well, hold on, I could just share. Yeah. So why am I building all of this when I can really just do what it is that I want with a little less resistance? Mm-hmm. So that was ultimately the pivotal moment. 

Shannon Russell: I think it comes down to what your heart is telling you.

And I went through that when I decided to sell my franchise business because I was running my franchise business and my coaching business at the same time for several years, and I felt that same. imbalance of which one is my priority and [00:13:00] how can I grow this new business if I still have this one?

And I even had a really large team, but I still felt like I was being pulled into it more than I wanted. And for me it was kind of a shift in my priorities and my heart of, okay, I served. Families and children with this franchise, but I really wanna help other women. So my priority shifted and that's when I decided to sell one and really focus.

And it sounds like maybe your priority shifted too, and you love the product based business, but now you wanted to see if you could. Take on this challenge of growing the Jessica business and getting out there in front of people in a different way. You saw success with your first, so isn't it kind of a cool feeling of saying, let me put it all together and try to grow this other business too?

Jess West: Yeah, absolutely. And then, and then so empowering too again, because then it's. How, how can I grow this? I kind of have the foundation. Yeah, I have the connections. Like literally the [00:14:00] product based business really set those foundations, made the connections, all of the things. I mean, I got the entrepreneurial mindset and so now I kind of know what to do.

Let me do this for my own brand though, even though when I'm saying that I doing the switch from product base to. Completely online was a learning curve. In its own, yeah, in terms of discipline and, okay, what am I actually doing on the day to day because there is no physical product that I have to go, you know, label or package up or anything like that.

So it was a different learning curve as with anything. , But yeah, it definitely did make it easier because it was like, I'm, I'm doing this a second time around. Right. 

Shannon Russell: It's a puzzle. I always look at it like a puzzle, like, okay, I did it once. Let me put all the pieces together and see what I can grow this time.

And it does become that kind of self-inflicted challenge or that adventure let's see how we can do this. So tell me about that process. Tell me about the business that you ultimately grew in, the online space that you have now, [00:15:00] and how you decided what you wanted it to become.

Jess West: I feel like once you start getting into business, and I believe I said this on my podcast during our episode when we were talking, because sometimes when you get into it, it's almost like the universe kind of shows you the direction that you are supposed to go into. So I started my podcast first.

That was the first thing that I did when I decided to pivot into the online space and doing that and just being able to actually speak out loud, share the thoughts, interview so many incredible people. I started to really realize, okay, which area like really does light me up? And then I was building.

Another, um, audience, basically because now it was an audience for a different topic, not kombucha anymore. And so hearing the response from the audience, it really allowed me to, to see like, okay, who am I talking to? Where is this going? And it really shaped where I am today. And then one thing kind of led to the other from there.

So as I was sharing [00:16:00] on my podcast and my podcast was getting really. \ Big and notice people would come to me and start asking, well, how did you do it? How did you start your podcast? And so I thought, okay, well this is what I can help people with starting first. , Because I think, again, podcasting is such a great way to really start sharing you your authenticity, step into your visibility, gain your confidence.

 Being a certified mindset coach, there's not enough mindset techniques on its own. That we can do to actually gain the confidence without actually going and just taking that action and doing something. And I feel like podcasting is such a beautiful way to really be able to step into that and learn about yourself, learn about what you're interested in, and at the same time you're building an audience of people who are joining you on their journey.

Jess West: And so that's really how it started. From there, just starting to notice the industry of podcasting. Like what, what were people's main. Main challenges or concerns with starting the podcast. [00:17:00] And there was a lot of, well, like. Do I have anything important to share? Is the market kind of saturated?

There's so many podcasts already out there, like, who am I? And so I started to see those concerns, really that self-worth that confidence. But then also in people who have started their podcasts. Being able to keep it up and build something sustainable. And so when I started to see, , what are some of the things that are impacting the industry and what are some of the struggles that people are working with internally?

I'm more about like the mindset. What are the stories that we're telling ourselves? Then I was really able to, again, continue to tweak my offerings, , to really be able to address some of these areas so that ultimately I'm helping people. Find their voice, really show up the way that they want to in the online space and ultimately make the impact that they want, impact the the lives, and share their incredible stories.

Because we've all been through such incredible things that can really help [00:18:00] another, when we step into our confidence and share that. 

Shannon Russell: Yeah, and you were able to share your story, which was probably cathartic, and now you're teaching others how they can share theirs and just open up their world and really step into their authentic self.

So what is the name of your business and what do you really offer your clients now at this point? 

Jess West: The business name is Tresor House. Now that is Tresor is a French word for treasure. My original product-based business was Tresor Kombucha.

And then I decided, you know what, I'm gonna put it Tresor House. Because I really want this to be more of a, a container, like a safe space. Like when people come into my world, come into the business is a space where they feel like, huh, I can work on myself. And it's also, I'm really big on like putting so much meaning into everything because I really. Want people to know that like you are really the treasure of your life. What I've noticed? I mean, just with all of the mindset [00:19:00] certifications that I have, but then also with my near death experience in itself, like just recognizing how much power we have in our life.

We're literally. Focal point. And so when people come in, I really want to put the power back onto them, recognize their self-worth, build that up, build their confidence. And so the services within Al House, , is really. Subconscious reprogramming and mindset work and coaching to really step into that version of yourself, your highest self, your most empowered version.

Working with the mind, looking at those limiting internal narratives, looking at those limiting beliefs that we picked up from life around us and in those little ages when we were so susceptible too. The words that were going on around us, what people were saying, the experiences. And so we rewire the mind so that we can really recognize our self-worth and really recognize the power in our own story.

I believe that's step one. From [00:20:00] there , I help people launch their podcast to really start, , solidifying that belief in themselves and really finding themselves through taking that action. And again. Entrepreneurship is such a great form of personal development.

It's really starting to notice that. And then later on, once your. Kind of intel allhouse, you're starting your online business. Then we also offer a software to really be able to automate your business. Go back to doing what it is that you love to do. Because when we're solo entrepreneurs and that we're caught up doing the marketing and the emails like all of the things.

We can end up, exhausting ourselves hitting burnout, and then we ultimately don't end up doing what it is that we want to do, or not even to the fullest capacity that we can because we're so tied up in everything else.

So it really helps you to streamline your business so that you can get back to being that light that you are and really serving the people that you're meant to serve. 

Shannon Russell: I love how You just bring it all [00:21:00] together.

Jess West: It's taking action because so many of us, , we wanna sit back or just wait for everything to be perfect before I start.

And it's really , just start. These are the tools to get going, and you're gonna learn so much about yourself, about your interest, about all of it along the way in taking that action. 

Shannon Russell: And you share so much on your podcast, the Feminine Initiate Podcast,

what is your favorite thing that I guess you learned in doing the podcast that you want other people who are thinking about starting a podcast to be aware of?

Jess West: even with all of the stories that I highlight, it really comes down to having that belief in yourself. And if you wanna do something, then go and do it. You don't need permission from anybody or anything else outside of yourself, like you need the decision within yourself. What I really hope too.

Share and evoke through the podcast is interviewing incredible people who just made the things that they want happen in their life. And [00:22:00] it doesn't mean that it was a breeze and it was so easy, but they took that first step and they did it. And they're no different than you. And like you can do the same thing.

So it really is just to take that first step, to be the initiate in your life and initiate the things that you want.

Shannon Russell: And to create that life where you don't have regrets. At the end of the day, I think it's all about empowering your mind and yourself to take action now, like you're saying. There's no perfect time to start any kind of second act, you were self-aware enough to listen to those signs as you were building your product-based business that you know, this was great, but it's not.

The end all. Be all. So let me figure out what that is. And you listened to those voices and took that direction. 

Jess West: , I'm glad you mentioned that because I, I didn't really stress that. But the moment when I did wake up in the hospital and that I had all of those limitations placed upon me, was told that I was gonna be dependent for the rest of my life.

I did have a moment where I was thinking [00:23:00] back to my life and I thought. Well, why didn't I just live it the way that I wanted? Why didn't I do the things that I, that I really wanted to do while I had the chance to do it? Yeah, because I may not be able to do it anymore. So like how could I have wasted that?

And I think that moment really fuels me forward. And it's when I recognized that, prior to that moment, I didn't have any physical limitations at all in my life. The only thing that was limiting me from doing the things that I wanted to do was myself. My own internal narratives.

So that's what really keeps driving me forward is that I don't wanna get to that day again where it really is too late, where I don't have that second chance. And then I'm like, okay, well there it is now. Now I can't do what it is that I want to do. And so I think that was a big thing for me, and I just keep.

Saying yes to the things that light me up in the moment. I'm like, yes, yes, yes, I'll do that. And then I learn more along the way. That's really the only way that we're going to learn [00:24:00] more. 

Shannon Russell: Where are you right now compared to where you were with the product-based business? Are you feeling more fulfilled today than you were maybe a few years ago?

That is such 

Jess West: a great question. I do really feel more fulfilled. I get like this excitement feeling. Now I'm not gonna lie and say that it's every morning, but many mornings I'll just get this feeling. When I look around, I'm like, Ooh, I just. So excited for today. I'm so excited to be doing what it is that I really want to do.

Whether it be, , to be going to have this podcast interview or go to create my own podcast episode or do a live in my group or meet my clients, it's just so exciting to really be able to do what I'm doing and share this information and then see my clients. Launch their businesses, launch their podcast, really share their messages.

It is just so beautiful and so really the work that I'm doing now just lights me up and it's so different [00:25:00] than what it was when I was having the product business.

There's no regrets. Mm-hmm. Because everything really did build to this moment and where I am now, I need it all. It's all like valuable information that made me who I am today. 

Shannon Russell: Jess. I love that. I know my listeners are gonna get so much out of this conversation and you and your positivity and your outlook on life and business.

So where are all the places that my listeners can connect with you? 

Jess West: They can tune into my podcast. Feminine Inia on whatever podcast platform or on YouTube that they listen to. , They can go to my website, tresorhouse.ca or they can learn more about me and my podcasting program and they can connect with me on,, my social.

So I'm on Instagram, Facebook, LinkedIn at @jessicalmwest 

Shannon Russell: Perfect. I'll link to everything in the show notes, thank you for being here and being so open with your story through all the different twists and turns that life has thrown your way to get you to building this incredible business [00:26:00] that's truly helping others and your incredible podcast,

Jess West: well, thank you so much for having me, Shannon. It was so great to be here and to chat with you again.